Frequently Asked Questions


    Are Telan products clean?
    All our products are thoughtfully formulated without parabens and gluten. We are cruelty, vegan free. Most of our products are fragrance free except for the lipgloss which has an orange fragrance. Our products are non-comedogenic hypoallergic.
    Are telan products safe during pregnancy?
    Telan is a clean and healthy beauty brand, our founder Tessy wore all products during her second pregnancy, and we continue to recommend them to those who are expecting; however, everyone has individual needs and sensitivities especially while pregnant, we recommend that you check with your doctor.
    Where are Telan products manufactured?
    Most of our products are manufactured in Canada except the retractable lip liner.
    When will my products expire?
    All telan products have a shelf life of 2years and 1year period after opening.


    Can I use two discount codes?
    No, you can only use one discount code per order.
    How do I use my gift card?
    Copy the gift card code and enter during checkout.
    Telan cosmetics offers electronic gift cards for purchase on our website. 
    Note that the card will be emailed to the recipient, if purchasing for someone else input the recipient email address at checkout.